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Top tips for buying appliances safely online

November 12, 2018

Nearly two thirds (64%) of Brits would spend more time researching a new pair of trainers, or a meal out, or a holiday compared to choosing a fridge freezer, according to YouGov research published recently.

Over a quarter of adults (29%) would be likely to purchase a fridge, freezer, cooker or washing machine from an online seller they didn’t know, if they were the cheapest. While a similar percentage (29%) often don’t look at the instructions before switching on a new large domestic appliance for the first time.

Commissioned by the Association of Manufacturers of Domestic Appliances (AMDEA), as part of International Product Safety Week (12-16 November) which this year has a global theme of safe products online, the British research highlights differences in our attitudes to buying fickle fashion, food, or holidays, versus the kitchen stalwarts that keep our households ticking over year-in-year-out.

With seven Top Tips for online buyers, AMDEA is urging consumers to research products and sellers carefully and to look after their purchases to ensure the maximum years of safe use. As well as following installation and user guides, buyers are encouraged to register their purchases with the manufacturers at www.registermyappliance.org.uk, so that they can be contacted in case a safety repair is ever needed.

Keep these tips in mind next time you buy a home appliance online.

Check who you’re buying from

Just like the high street, look for reputable online sellers that you know, or check out what other buyers say.

Research ratings and reviews

Choose the best model for your household.

Check the recall listing

Stay up to date with products to avoid: productrecall.campaign.gov.uk

Compare prices

We all love a bargain, but if it looks too good to be true, it probably is.

Register your product with the manufacturer

Be the first to know about recalls or safety repairs. It’s quick and easy at www.registermyappliance.org.uk

Follow the installation and user instructions

For the best and safest performance.

Found a safety issue? Speak up!

Report product safety problems to your retailer or manufacturer.

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